U.S. Consumer Product Safety Commission – Recall Release
Recall Date: July 23, 2019
Recall Number: 19-171
Recall Summary
Boppy Infant Head and Neck Support Accessories
Hazard:
The head support area can be overstuffed and cause the infant’s head to be tilted too far forward, posing a suffocation hazard
Remedy:
Refund
Consumer should immediately stop using the head support and contact The Boppy Company for a full refund.
Consumer Contact:
The Boppy Company toll-free at 888-772-6779 from 9 a.m. to 5 p.m. MT Monday through Friday, email at info@boppy.com or online at www.boppy.com and click on important recall information at the top of the page for more information.
More information is available here.
Units: 14,000
Description:
This recall involves Boppy Head and Neck support sold in two styles: Ebony Floral and Heathered Gray with model numbers 4150114 and 4150117. The model number is printed on the fabric label on the back of the head support. The product is an accessory to be used in infant swings, bouncers and strollers.
Incidents/Injuries:
The firm has received three reports of babies’ heads being pushed forward chin to chest by the product. No injuries have been reported.
Sold At:
Target, Buy Buy Baby and other juvenile products and discount furniture stores nationwide and online at Amazon.com from March 2019 through May 2019 for about $20.
Importer(s):
The Boppy Company LLC, of Golden, Colo.
Manufactured In:
China
The U.S. Consumer Product Safety Commission (CPSC) is still interested in receiving incident or injury reports that are either directly related to a product recall or involve a different hazard with the same product. Please tell us about your experience with the product on SaferProducts.gov.
Media Contact
Please use the phone numbers below for all media requests.
Phone: (301) 504-7908
Spanish: (301) 504-7800
CPSC Consumer Information Hotline
Contact us at this toll-free number if you have questions about a recall:
800-638-2772 (TTY 301-595-7054)
Times: 8 a.m. – 5:30 p.m. ET; Messages can be left anytime
Call to get product safety and other agency information and to report unsafe products.