Hoverboards Recalled

Details

Published on Wednesday, 06 July 2016 10:26

U.S. Consumer Product Safety Commission - Recall

Recall Date: July 6, 2016
Recall Number: 16-218

Self-Balancing Scooters/Hoverboards Recalled by 10 Firms Due to Fire Hazard

Recall Summary

Name of Product:

Self-Balancing Scooters/Hoverboards

Hazard:

The lithium-ion battery packs in the self-balancing scooters/hoverboards can overheat, posing a risk of the products smoking, catching fire and/or exploding. 

Remedy:

Refund, Repair, Replace

Consumers should immediately stop using these recalled products and contact the recalling company to return their hoverboard for a full refund, a free repair or a free replacement depending on the model.

Consumer Contact:

Consumers should contact the recalling companies through their websites and call centers listed below.

Recall Details

Units:

About 501,000

Description:

This recall involves self-balancing scooters, commonly referred to as hoverboards. They have two wheels at either end of a platform and are powered by lithium-ion battery packs. Recalled self-balancing scooters include the following retailers, brands and online firms:

Manufacturer/Importers:

 Retail Stores:

Online Retailers:

Incidents/Injuries:

There have been at least 99 incidents reports on the battery packs in the self-balancing scooters/hoverboards overheating, sparking, smoking, catching fire and/or exploding including reports of burn injuries and property damage.

Sold at:

Mass merchandisers nationwide on online retailers from Jue 2015 through May 2016 for between $350 and $900.

Manufacturer/Distributors:

See chart.

Manufactured in:

China

Note: At the request of the Commission, Alibaba Group has taken voluntary action to require certifications from testing agencies for hoverboards listed by third-parties on the AliExpress.com and Alibaba.com online marketplaces.  Consumers are urged to immediately stop using hoverboards which do not comply with applicable safety standards and dispose of them in accordance with local and state regulations.

About U.S. CPSC: The U.S. Consumer Product Safety Commission is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products under the agency’s jurisdiction.  Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC is committed to protecting consumers and families from products that pose a fire, electrical, chemical or mechanical hazard. CPSC’s work to ensure the safety of consumer products - such as toys, cribs, power tools, cigarette lighters and household chemicals – contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years.

Federal law bars any person from selling products subject to a publicly-announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.

To report a dangerous product or product-related injury go online to www.SaferProducts.gov or call SPSC's Hotline at (800) 638-2772 or teletypewriter at (301) 595-7054 for the hearing impaired. Consumers can obtain news release and recall information at www.cpsc.gov, or on Twitter @USCPSC or by subscribing to CPSC's free email newsletters.

CPSC Consumer Information Hotline

Contact us at this toll free number if you have questions about a recall: (800) 638-2772 TTY - (301) 595-7054.

Times: 8 am - 5:30 pm ET; Messages can be left anytime. 

Call to get product safety and other agency information and to report unsafe products.

Media Contact

Please use the phone numbers for all media requests. 

Phone: (301) 504-7908, Spanish (301) 504-7800

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